Shelley Freeman is executive vice president and head of Wells Fargo’s Consumer Credit Solutions (CCS), a group focused on providing consumers the financing they need to achieve their financial goals and dreams.
The group includes all of Wells Fargo’s non-real-estate consumer credit businesses: direct auto lending, consumer credit card (general purpose and private label), personal lines and loans and Wells Fargo’s industry leading private student lending business. Shelley also leads the group’s collections and servicing, marketing and strategy functions.
A longtime veteran of the financial services industry, Shelley has had a lifelong commitment to helping customers succeed financially and to building high-performing teams. Before taking the helm of Consumer Credit Solutions, Shelley served as the Community Bank’s Affluent Segment and Customer Experience Executive, overseeing all aspects of customer service in Wells Fargo’s banking stores and launching the company-wide effort to drive the partnership between the Community Bank and Wealth, Brokerage and Retirement.
Shelley, who started her career in the brokerage business and joined Wells Fargo in 1996, also has served as lead region president for Wells Fargo’s Florida Community Bank, regional president of Wells Fargo’s Los Angeles Metro Community Bank and head of Wells Fargo’s Investment Internet Services.
Shelley serves on the board of directors and executive committee for the Point Foundation. She is a past board member for a number of organizations, including the Greater Miami Jewish Federation, the Los Angeles Jewish Home for the Aging, the Center Theatre Group, and the Los Angeles LGBT Center. She also served as a commissioner for the L.A. Police Commission, appointed by then-Mayor Antonio Villaraigosa.
Shelley has been honored with the Point Passion Award (2011), the Jewish Vocational Service Leadership Award (2009), the L.A. Community Development Corporation Community Responsibility Award (2009) and the Deborah Award from the Anti-Defamation League (2006). A graduate of Wilkes University, she holds Series 7, 24 and 66 licenses.